COVID – 19

Dear Valuable Customer,

We are always thinking about you! Your health and safety are our top priorities. We believe it’s critical to do our part to help reduce the transmission of COVID-19. Here are some steps we are taking to protect everyone in this ever-evolving situation:

 

NEW PROCESSES FOR CLEANLINESS

  1. We are diligently following guidance and best practices from Health Canada
  2. The facility is now installed with sanitizers at every possible accessible location (Sales, Service, and Admin)
  3. We have cleaners who sanitize the whole dealership every night to keep the premises clean and safe
  4. We are requiring that anyone exhibiting flu-like symptoms are to stay home, self-isolate and monitor for 14 days.

 

NEW SALES PROCESSES

  1. Our sales team are able to handle all aspects of the sale in a virtual manner. We are doing deals over the phone so that you take advantage of this month’s new car and pre-owned cars programs.
  2. Every new and pre-owned vehicle is being sanitized thoroughly before delivery.

 

NEW SERVICE PROCESSES

Valet service is now available – if preferred we can pick up and deliver the vehicle to and from the customer’s home.

 

We are doing everything we can to mitigate any risks associated with  COVID-19 at Tom Smith Chevrolet Buick GMC and will continue to do so. Please do not hesitate to reach out if you have any questions or concerns.

 

 

Regards,

Steve Jacklin

Dealer Principal